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Shipping Terms and Conditions

  1. Shipping Quotes: Plaque Awards provide shipping quotes based on the design and specifications of your order. Shipping prices vary depending on the destination and size of the shipment.

  2. Shipping Costs: The cost of shipping will be clearly stated in the quote provided to you. Any additional charges incurred due to changes in the order specifications or destination will be communicated and billed accordingly.

  3. Import/Export Taxes: Plaque Awards is not responsible for any import or export taxes, duties, or fees that may be applied to your shipment by customs or any other regulatory authority. The recipient is responsible for any such charges.

  4. Delivery Time: Estimated delivery times will be provided at the time of the order. Please note that delivery times may vary based on the destination and any unforeseen delays. We are not liable for delays caused by carriers or customs.

  5. Shipping Method: We use reputable carriers to ensure your order arrives safely and on time. The choice of carrier will be at our discretion unless otherwise specified by the customer.

  6. Shipping Address: It is the customer's responsibility to provide accurate and complete shipping information. Plaque Awards is not responsible for delays or additional charges caused by incorrect or incomplete shipping details.

  7. Damage or Loss: We take great care in packaging your order to prevent damage during transit. In the unlikely event that your order arrives damaged or is lost during shipping, please contact us immediately to file a claim with the carrier.

  8. Tracking Information: Once your order has shipped, we will provide you with tracking information so you can monitor the status of your shipment.

  9. Returns and Refunds: Shipping costs are non-refundable. Any returns or refunds will be handled in accordance with our Return Policy.

  10. Customer Support: For any questions or concerns regarding shipping, please contact our customer support team. We are here to assist you and ensure a smooth shipping process.

  11. By placing an order with Plaque Awards, you agree to these Shipping Terms and Conditions.

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